After that, check to see if the NumLock key is on, the same will be highlighted on the external keyboard. Once it is plugged in, any drivers needed should automatically install. Plug the external keyboard into your laptop. You can borrow it from a friend or a colleague. We can do this using an external keyboard. We have a third way of turning the NumLock off. If you tried disabling the NumLock from the keyboard and also tried turning the NumLock off from the on-screen keyboard and neither of those worked, don’t lose heart. Yet another solution to solve the non-responsive NumLock button. If you need help enabling your on-screen keyboard, refer to the following video. In case the NumLock is not visible on the OSK, click on the options key, and activate the NumLock for the keyboard. Using the on-screen keyboard, turn off the NumLock key. If the NumLock has been accidentally left open, it will be highlighted in a different color. To open the on-screen keyboard, press and hold the Windows+R key and type “osk” in the Run dialog box. If the NumLock key is on but you cannot resolve this issue using your hardware keyboard, you can use the OSK (On-Screen Keyboard) provided by the Windows OS. Solution if NumLock Won’t Turn Off On-screen Keyboard In case the number lock is the culprit, pressing the NumLock key once can solve the problem in a jiffy. When the Num Lock is disabled, it will allow the typing of numbers. Instead, an alternate character that is assigned on the number key will be typed. When the NumLock is in use, users cannot type numbers. It enables the number keys to assume multiple roles and perform multiple functions. Just like the Shift key, the NumLock key is an important toggle.
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